Select Printer properties (not just Properties).
Go to Bluetooth & devices → Printers & scanners (Windows 11) or Devices → Printers & scanners (Windows 10). how to put hp printer icon on desktop
In the location box, type:
Open HP Smart.
explorer shell:::A8A91A66-3A7D-4424-8D24-04E180695C7B (This opens the Devices and Printers folder.) Select Printer properties (not just Properties)